Housekeepers don’t get more credit than they deserve. They maintain the cleanliness and orderliness of homes and facilities. Without their commitment to the service, places will be full of filth and disorder. However, just like any other job out there, housekeepers need to be evaluated to maintain the standards of quality housekeeping. Read the article below to find out how to make a housekeeping evaluation form to evaluate your housekeeping staff and their work.
Housekeeping encompasses all tasks related to cleaning, maintaining orderliness, keeping a comfortable ambiance, and running a property. Other tasks that also include under the housekeeping umbrella are managing laundry and linen, control pests, and taking care of furniture and fixtures in the property.
An evaluation is a great way to measure each housekeeper’s performance. Housekeeper supervisors or house managers are assigned to evaluate the work of their housekeeping staff work and how they applied the techniques and skills they learned from their training. The following tips below can guide the house manager on how to make an evaluation.
The house manager must work alongside the staff members to observe and assess their work. House managers must let them know beforehand that they will be assessed in their work anytime so they will be more motivated to do better in their work.
To be able to evaluate the housekeeping staff, a list of duties and responsibilities should be written on a sample form. The form can consist of a sheet of paper. Format the evaluation form into columns; categorize each task on where they belong, list down the tasks in each category in bullet forms, and then make a rating in a column beside the list of tasks. An example of categorizing tasks in each area in a property are:
Discuss the evaluation results with the housekeeping staff. Discuss the areas with the staff member so that they can see any drop or improvement in performance. Develop a consistent approach so that improvements can be noted as well any areas which need work analysis. This is also very important if you are assessing a number of housekeepers, this will ensure there is a standard that is being followed and maintained by every staff.
The three most important qualities a housekeeper should have are attention to detail, organizational skills, and flexibility in any household they work for.
The two types of housekeeping are institutional housekeeping (housekeeping is done in commercial buildings) and domestic housekeeping (housekeeping is done in private homes and properties).
The types of housekeeping services are:
The standards of housekeeping are orderliness, sanitation, comfort, and eye appeal.
Maintaining the standards high for your housekeeping staff will give them the discipline to do better each time in their services. When the staff is doing well, house managers must also reward their hard work with incentives and words of encouragement. This can boost the morale of the staff and motivate them to continue their quality standard. To help you create your own housekeeping evaluation, download our free sample evaluation templates provided above. They are free for download and they are printable too!
